Find answers to some of your most common carpet cleaning questions
How long does the steam cleaning process take? The average appointment time is 1.5 hours to 3.5 hours. This includes the walkthrough to take measurements, answer your questions, setup, clean and breakdown.
How long will carpet stay wet after steam cleaning?
We first want to say that your carpet should never be wet after cleaning. If the job is done correctly, it will be damp to the touch, but not wet.
When carpet is steam cleaned professionally, it can take 6-24 hours to dry. It's a big window because there are different things that affect how long, including the weather, carpet fiber thickness and airflow in the room. Running your central air, ceiling fan or a box fan to keep air moving in the room will help carpet dry quicker
How long before I can walk on my carpet after cleaning?
You can walk on your carpet as soon as we are done with the appointment. We do recommend that you wear socks until the carpet is completely dry. This is because the natural oils in your feet, when left on the wet carpet, will attract dirt and immediately cause stains and spots. This is also true with pets, especially dogs who excrete a lot of oils through their feet and dander.
Do I need to move my furniture?
For the most part, your furniture is protecting the carpet underneath. If you are changing the layout of your room or getting new furniture that is a different size it's a good idea to move it. If not there's no need to create more work for yourself. One exception to this is if you have a pet you know peed underneath something.
Do I Need to Vacuum Before You Come?
Vacuuming before is preferred but not mandatory. Larger items should be cleared from the floor such as kids toys or other miscellaneous items. Our equipment can handle most things.
How long does carpet cleaning take?
It typically takes around 20 minutes per room but it can vary depending on the soil level, how many floors you have in your home, and necessary cleaning treatments to get your carpets clean.
Before the cleaning begins we do a walkthrough, take measurements and answer any questions a customer might have about the process. We then set up all the tools we will need and get ready to start. This can add anywhere from 20 - 45 minutes to the appointment.
Why is there such a big difference in how long carpet will take to dry?
Dry times can greatly vary depending on the temperature, humidity, and how thick your pile in your carpet is. On a summer day with low humidity it can be 3 to 5 hours. Carpets should be completely dry same day. After cleaning it is safe to walk on your carpet but its recommended not to walk on it with street shoes as it might soil your carpets. Also please be careful when transitioning from wet carpet to potentially slick surfaces.
Will All Spots and Stains Be Removed?
We cannot guarantee that all the spots and stains will come out. The age and wear of the carpet plays a factor and some substances discolor carpet permanently. Our technicians will try to determine whether the stain can be removed prior to cleaning but it is not always possible.