Frequently Asked Questions
Do I Need to Vacuum Before You Come?
Vacuuming before is preferred but not mandatory. Larger items should be cleared from the floor such as kids toys or other miscellaneous items. Our equipment can handle most things.
Time Needed to Clean My Carpets?
It typically takes around 20 minutes per room but it can vary depending on the soil level, how many floors you have in your home, and necessary cleaning treatments to get your carpets clean.
How Long Will It Take To Dry?
Depending on the temperature, humidity and how thick your pile in your carpet is, dry times can vary greatly. On a summer day with low humidity, carpets can take about 3 to 5 hours or be completely dry same day. It is safe to walk on your carpet after cleaning, but we recommend not to walk on them with street shoes as they might soil your clean carpets. Please be careful when transitioning from wet carpet to potentially slick surfaced floors.
Will All Spots and Stains Be Removed?
The age and wear of the carpet along with some substances can discolor carpet permanently. Therefor, we cannot guarantee that all the spots and stains will come out of your carpet. Prior to cleaning, our technicians will try to determine whether or not the stain can be removed; it is not always possible.
Providing carpet steam cleaning to Hillsboro, Beaverton, Aloha, Tigard, Sherwood, West Linn, Wilsonville, Lake Oswego and surrounding areas.