Carpet Cleaning FAQs

 

How often should I have my carpets professionally cleaned?

• It's recommended to have your carpets professionally cleaned every 12-18 months to maintain their appearance and prolong their lifespan. Homes with pets or children may need more frequent cleanings.

 

What methods do you use for carpet cleaning?

• We use various methods including hot water extraction (steam cleaning), dry cleaning, and bonnet cleaning. The best method is chosen based on your carpet type and the level of soiling.

 

Is professional carpet cleaning safe for my pets and children?

• Yes, we use non-toxic, eco-friendly cleaning solutions that are safe for both pets and children. All cleaning agents are thoroughly rinsed out, leaving no harmful residues.

 

How long will it take for my carpets to dry after cleaning?

• Drying times vary, but typically it takes about 6-12 hours. We use high-powered fans to expedite the drying process if needed.

 

Can you remove all stains from my carpet?

• While we can remove most common stains, some stubborn stains like those from dyes or bleach may be permanent. We assess each stain individually and use specialized treatments to achieve the best possible results.

 

 

Upholstery Cleaning FAQs

 

How often should I have my upholstery cleaned?

• Upholstery should be cleaned every 12-24 months, or more frequently if you have pets, children, or allergies. Regular cleaning helps maintain the fabric's appearance and prolongs its life.

 

What types of upholstery can you clean?

• We can clean a variety of upholstery fabrics including cotton, linen, wool, leather, microfiber, and synthetic materials. Each fabric requires specific cleaning methods and products.

 

 

Is the cleaning process safe for delicate fabrics?

• Yes, we use gentle, fabric-specific cleaning methods that are safe for delicate and antique upholstery. Our technicians are trained to handle all fabric types with care.

 

How long does it take for upholstery to dry after cleaning?

• Upholstery typically takes 6-12 hours to dry, depending on the fabric type and humidity levels. We use air movers to speed up the drying process.

 

Can you remove odors from my upholstery?

• Yes, we use specialized deodorizing treatments that neutralize and remove odors caused by pets, smoke, and other sources, leaving your upholstery fresh and clean.

 

 

Mattress Cleaning FAQs

 

Why should I have my mattress professionally cleaned?

• Professional mattress cleaning removes dust mites, allergens, dead skin cells, and other contaminants, promoting a healthier sleeping environment and extending the life of your mattress.

How often should I clean my mattress?

• It's recommended to have your mattress cleaned every 6-12 months, or more frequently if you suffer from allergies or have pets that sleep on the bed.

What methods do you use for mattress cleaning?

• We use steam cleaning and dry cleaning methods, depending on the mattress type and condition. Both methods effectively remove dirt, allergens, and stains.

Can you remove stains and odors from my mattress?

• Yes, we use specialized stain removers and deodorizing agents to treat and remove a wide range of stains and odors, including those from sweat, urine, and spills.

Is the mattress cleaning process safe for my family?

• Absolutely. We use non-toxic, hypoallergenic cleaning solutions that are safe for all family members, including those with allergies or sensitive skin.

How long does it take for a mattress to dry after cleaning?

• A mattress typically takes 8-12 hours to dry completely. We recommend cleaning it in the morning so it can dry throughout the day.