Privacy Policy 

EFFECTIVE DATE: February 6, 2021

LAST REVIEWED: February 5, 2021

INTRODUCTION

Mr. Steam Carpet Cleaning (the "Company", “Mr. Steam or "We") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.mrsteamcarpetcleaning.com (our "Website"); interact with our staff; or utilize any of our internal business applications (our “Business Applications”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect:

  • On this Website.

  • Through calls made by Mr. Steam Carpet Cleaning staff or by you; the consumer

  • In email, SMS messaging, text and other electronic messages between you and this Website and/or Mr. Steam Carpet Cleaning staff

  • When you interact with our advertising and applications on third-party websites such as Facebook and Instagram, if those applications or advertising include links to this policy.

  • Through the use of our Business Applications.

It does not apply to information collected by:

  • us offline or through any other means, including on any other website operated by the Company or any third party

  • any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, it is your choice to not use our website, interact with Mr. Steam Carpet Cleaning staff; or utilize our Business Applications. By accessing or using this website, interacting with Mr. Steam Carpet Cleaning staff, or utilization of our Business Applications, you accept both our Terms and Conditions and this Privacy Policy, and consent to the practices that it describes. This Policy may change from time to time. Your continued use of this Website, continued interactions with Mr. Steam Carpet Cleaning staff, or continued utilization of our Business Applications “after we make changes” is deemed to be accepting of those changes, so please check the policy periodically for updates.

 

INFORMATION WE COLLECT

Information You Manually Provide

We collect information you provide directly via the Website, our Mr. Steam Carpet Cleaning staff and/or our Business Applications. The information we collect includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly, or indirectly to you. The categories of information we collect may include the following:

  • Contact Data. We collect your first and last name, postal address, email address, and telephone number.

  • Payment Data. We collect data necessary to process your payment if you make a purchase, including your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.

  • Work Order Information. We collect information about your orders and the products and services you choose.

  • Profile Data. We may collect your interests, favorites, and preferences.

  • Content. We collect the content of messages you send to us, such as feedback and product reviews you may write, or questions and information you provide to customer support.

We collect information you provide at various points throughout your interactions with us, such as the following:

  • Online Package Orders. You can place an online order through the Mr.Steam Carpet Cleaning website. If you place an online order, you will need to provide your first name and last name, email address, telephone number, service or delivery address and order information. If you pay online, you will also need to provide your payment data.

  • Email and Other Voluntary Communications. You may also choose to communicate with us through email, our website, our Mr. Steam Carpet Cleaning staff or through other means. Such communications may be in connection with our customer service efforts, your questions, or for other purposes. We collect the information in these communications, and such information may include information that personally identifies you.

You may choose to voluntarily disclose other information when using our website or interacting with our Mr. Steam Carpet Cleaning staff, that we do not request. In such instances, you are solely responsible for such information.

  • Social Networks. Social Networks when you reference our service or grant permission to Mr. Steam Carpet Cleaning to access your information on one or more of these services.

  • Business Partners. Our Business Partners with which we engage in joint marketing activities

  • We are not responsible for the accuracy of any information provided by other sources or the data practices of other sources.

HOW WE USE YOUR INFORMATION

Mr. Steam Carpet Cleaning collects and uses information for business purposes in accordance with the practices described in this Privacy Policy. Our business purposes for collecting and using information may include the following:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a service, we will use that information to process your payment and facilitate scheduling of your service. We may also save your information to facilitate new work orders or process return service visits.

  • operating and managing our website, Mr. Steam Carpet Cleaning staff, and Business Applications such as providing you with services, promotions, opening, maintaining, administering and servicing users' accounts

  • performing services requested by you, such as responding to your comments and requests, processing, servicing or enforcing transactions and sending related communications

  • maintaining the security and integrity of our systems, and preventing and addressing fraud, unlawful access, and breach of our policies and terms

  • sending you technical notices, updates, security alerts, information about our policy changes and administrative messages

  • helping to establish and verify the identity of users

  • improving our Website, Mr. Steam Carpet Cleaning staff, Business Applications, advertisements, promotions and services

  • sending you promotional newsletters, offers, advertisements, marketing communications and other information about Mr. Steam Carpet Cleaning

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes

DISCLOSURE OF INFORMATION

We disclose information we collect in accordance with the practices described in this Privacy Policy. The categories of entities to whom we may disclose information include the following:

  • Service Providers. Mr. Steam Carpet Cleaning shares information with entities that help us with maintaining and operating our Website, Mr. Steam Carpet Cleaning staff, Business Applications, payment processing systems, data analytics, marketing and advertising, and other business purposes. These companies may only use such information for the purpose of performing those functions and may not use it for any other purpose

  • Business Partners. We engage in joint marketing activities by use of referral sources on the Mr. Steam Carpet Cleaning website. It is by your choice if you are to provide or disclose any personal information to a third party

  • Promotions. Our Promotions may be jointly sponsored or offered by other entities. If you voluntarily choose to enter a Promotion, we share information as set out in the official rules that govern the Promotion as well as for administrative purposes and as required by law (e.g., on a winners list). By entering a Promotion, you agree to the official rules that govern that Promotion, and may, except where prohibited by applicable law, allow the sponsor and/or other entities to use your name, voice and/or likeness in advertising or marketing materials.

  • Security and Compelled Disclosure. Mr. Steam Carpet Cleaning must disclose information about you in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may share information about you in connection with legal requirements, such as in response to an authorized subpoena or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud. We may also share information about you to defend the Terms and Conditions or other policies applicable to our Website, Mr. Steam Carpet Cleaning staff and Business Applications or if we believe your actions are inconsistent with our user agreements or policies

  • Facilitating Requests. We share information at your request or direction, such as when you choose to share information with a social network about your activities on our Website

  • Consent. We may share your information with notice and as required by applicable law, with your consent

 

Notwithstanding the above, Mr. Steam Carpet Cleaning may disclose aggregated or de-identified information for any purpose except as prohibited by applicable law

EXTERNAL LINKS, APPLICATIONS AND DEVICES

 

Our Website may contain links to other websites, or may be available through devices, not maintained or related to Mr. Steam Carpet Cleaning. These links and devices are not sponsored by or affiliated with our Website, or Mr. Steam Carpet Cleaning. We have not reviewed any of the websites hyper-linked to or from our website and have not reviewed any of the devices through which our website or Business Applications may be available. We and are not responsible for the content or privacy practices of other websites, applications or devices not maintained by Mr. Steam Carpet Cleaning. Such links and devices are accessed and used at the user's own risk, and Mr. Steam Carpet Cleaning makes no representations or warranties about the content, completeness or accuracy of these links or devices, the sites hyper-linked to our Website or the devices through which our website or Business Applications may be available. Other websites maintained by other entities that may be accessible by hyperlinks from our website may use cookies and other tracking technologies. We strongly encourage you to read the privacy policies provided by other websites and devices manufacturers before you provide any information to them. Mr. Steam Carpet Cleaning does not explicitly or implicitly endorse websites hyper-linked to our Website or devices through which our Website or Business Applications may be available or accessible.

 

SOCIAL MEDIA FEATURES

Our Website may include social media features. These social media features may use tracking technologies to collect information about you, such as your IP address, which page you are visiting on our Website, and may set a cookie to enable the social media feature to function properly. If you use social media features, information you post or provide access to may be publicly displayed on our website or by the social network you use which is a separate entity. Similarly, if you post information on a social network that references our website (e.g., by using a hashtag associated with Mr. Steam Carpet Cleaning in a tweet or status update), your post may be used on or in connection with our Website. Also, Mr. Steam Carpet Cleaning and the social network may have access to certain information about you and your use of our website and the social media features. Social media features are operated by a social network, which is a separate entity and governed by the social network’s privacy policy. We are not responsible for and make no representations regarding the policies or business practices of any separate entities and encourage you to familiarize yourself with and consult their privacy policies and terms and conditions.

YOUR RIGHTS AND CHOICES

Review and Update of Account Information. You have the right to access certain account information that you have voluntarily submitted to us through the website. You may correct, update, amend, delete, or remove that information by contacting us as set forth in the section entitled "Contact Us" below. We may require additional information from you to allow us to confirm your identity. Please note that we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

DATA SECURITY We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.

CHANGES TO THIS PRIVACY POLICY

Mr. Steam Carpet Cleaning reserves the right to modify or supplement this policy at any time. If a material change to the terms of this policy is made, Mr. Steam Carpet Cleaning will post a notice prior to the change becoming effective on its homepage and a link to the new policy. Your continued use of our website, contact with Mr. Steam Carpet Cleaning staff or Business Applications following the posting of changes constitutes your acceptance of such changes

CONTACT US  If you have questions or comments about this Privacy Policy, the information practices of Mr. Steam Carpet Cleaning via Website: www.mrsteamcarpetcleaning.com via Email: mrsteamcareptcleaning@gmail.com Address: 3120 NE John Olsen Ave. Hillsboro OR 97124

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